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H
Hugh C. Daly
Reviewed on 15 May 2020

Bonnie has done a tremendous job in organizing my family's trip to China visiting Shanghai Beijing and Xian. She has been very prompt with her responses and has gone above and beyond to tailor our tour to suit our needs. It's made the online booking process so much easier for me. All the guides have given us good suggestions on where to eat and what local delicacies to try. We are happy with all the meals we had. All the guides were very professional and obliging.

All the guides could converse in English well. The drivers were very experienced and most diligent in maintaining the cleanliness of their cars. Thanks to them, we were able to ride safely and comfortably throughout the journey. (1)Tracy at Xi'an. On our 2nd day in Xi'an, one of our friends could not continue his trip and had to return home immediately due to an urgent family matter. Our tour guide, Tracy, was exceedingly helpful in arranging for my friend to return home at the earliest possible time. Thanks to her initiatives and coordination, my friend flew home on the same evening. At the same time, the rest of us could continue our journey without much disruptions. (2) Linda at Beijing. Linda was always thoughtful and attentive to our needs throughout the 3 days we spent together. She surprised us by arranging a cake for my friend, Louise, as soon as she knew it was her birtrhday on 22 Dec. We were very touched by her kind gesture (and that of the agency) and it meant so much to us that our dear friend's birthday was celebrated as a "grand affair" even when we are so far away from home. (3) Li Xia at Shanghai. Li Xia was absolutely fun to be with. She was more like a friend than a tour guide to us, not only briefing us on the background and history of places we visit but also sharing her experience growing up in Shanghai and working as a tour guide. Whenever the bus ride was long, she would keep us occupied by pointing out interesting sites along the way so that we would not feel bored. Her organisational skills were excellent as she could accomodate our various requests most of the time and she was especially considerate with our photography requirements, finding us the most scenic spots for the best photographs. Thank you very much to you and your colleagues for the wonderful arrangements.

I would highly recommend China Private Tours.

Reviewed to: 7 Days Shanghai Xian Beijing Golden Triangle Tour by Bullet Train

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